NYC Customer Success Week 2025
IN-PERSON
(Event Time Zone)
# 2025
# New York Events
Join us on September 30th for the ultimate Customer Success gathering! With four stages, 50+ speakers from the world’s top technology companies, and a global community of thought leaders, this one-day event is the must-attend experience for anyone in Customer Success.
Proudly hosted by the Customer Success Meetup—the world’s largest community dedicated to CS—this event is where ideas spark, connections form, and the future of Customer Success takes shape.
Don’t miss out—be part of the event of the year!
Speakers

Kaveh Rostampor
CEO & CO-FOUNDER @ PLANHAT

Sowmya Srinivasan
VP REVENUE OPERATIONS @ HUBSPOT

Melissa Hatter
HEAD OF CUSTOMER SUCCESS, AMERICAS @ STRIPE

Luke Ferrel
GLOBAL HEAD OF CUSTOMER SUCCESS @ DEEL

Kelly Bray
VP CUSTOMER SUCCESS @ VANTA

Katie Palmer
SVP GLOBAL CUSTOMER SUCCESS @ MONGODB

Amanda Kahlow
CEO & FOUNDER @ 1MIND

Jon Herstein
CHIEF CUSTOMER OFFICER @ BOX

Tom Ronen
VP CUSTOMER SUCCESS & RENEWALS @ MONDAY.COM

Jess Bergson
HEAD OF CX @ CLAY

Jules Schwerin
PARTNER @ RTP GLOBAL

Bhusha Mehta
VP CUSTOMER SUCCESS @ GITHUB

John Gleeson
FOUNDER & GENERAL PARTNER @ SUCCESS VENTURE PARTNERS

Eugene Lee
PARTNER @ OMERS VENTURES

Eylul Kayin
PARTNER @ GRADIENT VENTURES

Adam Avramescu
VP SCALED CX @ PERSONIO

Christina Meng
CHAMPIONS PROGRAM @ OPENAI

Dee Kapila
HEAD OF SCALED CX @ MIRO

Natalie Wolf
SVP CUSTOMER SUCCESS @ PEOPLE.AI

Junan Pang
VP CUSTOMER SOLUTIONS & SUCCESS @ INTERCOM

Monica Perez
HEAD OF CUSTOMER SUCCESS @ NOTION

Alison Barrett
HEAD OF SCALED SUCCESS @ AIRTABLE

Meghan Haenn
HEAD OF HT CUSTOMER SUCCESS @ INTERCOM

Jason Hainsworth
SVP, POST SALES @ BILL

Rob Hardy
HEAD OF PROFESSIONAL SERVICES @ NOTION
Starting in 154 days
September 29, 9:00 AM, EDT (Event Time Zone)
Location
225 Liberty St, New York, NY, United States
Organized by

Customer Success Meetup
Add to calendar
Starting in 154 days
September 29, 9:00 AM, EDT (Event Time Zone)
Location
225 Liberty St, New York, NY, United States
Organized by

Customer Success Meetup
Add to calendar