Moment 2026

IN-PERSON

8:00 AM - 5:00 PM EDT

(Event time zone)

October 6, 2026

# New York Events

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# CS Week 2026

# CS Week Main Event

Moment 2026

Customer Success is changing.

AI, evolving business models, rising customer expectations, and new definitions of value are reshaping what it means to lead in post-sales. Moment 2026 brings together the leaders, operators, managers, CSMs, and builders navigating this transformation and helping define what comes next.

As the anchor event of the week, Moment is designed for meaningful conversations, practical insights, and real-world connections. You'll hear from industry leaders, learn from teams pushing the boundaries of post-sales, and connect with peers facing similar challenges and opportunities.

Whether you're building a Customer Success organization, leading a post-sales team, driving customer outcomes, or exploring the future of the profession, Moment is where the community comes together to share ideas, challenge assumptions, and shape the next chapter of post-sales.

Date: Tuesday, October 6, 2026 Location: Convene at Brookfield Place 225 Liberty Street, 2nd Floor, New York City

Join hundreds of post-sales professionals for a day of learning, networking, and conversations that will help you prepare for what's next.

Speakers

John Gleeson

FOUNDER & GENERAL PARTNER @ SUCCESS VENTURE PARTNERS

Junan Pang

VP CUSTOMER SOLUTIONS & SUCCESS @ FIN

Monica Perez

HEAD OF CUSTOMER SUCCESS @ LOVABLE

Tom Ronen

VP OF CUSTOMER SUCCESS @ HARVEY

Christina Meng

CHAMPIONS PROGRAM @ OPENAI

Joseph Yang

HEAD OF CUSTOMER SUCCESS @ GAMMA

Alek Toumert

DIRECTOR, DEPLOYMENT SERVICES @ FIN

Colleen Ennis

Strategic Sales Leader @ Figma

Daryl O'Genski

Senior Manager, Revenue AI Strategy & Operations @ Webflow

Linda Lin

VP Customer Success @ Juicebox.ai

Jess Simon

GTM Enablement @ Clay

Vedant Suri

Partner @ General Catalyst

Nick Taylor

Head of Customer Success @ Granola

Rob Hardy

Global Head of Forward Deployed Engineering @ Anthropic

Seong Park

SVP Customer Success @ Cursor

Chase Wittingham

Founder & Partner @ Artisinal Talent

Ian Russell

Advisor @ HappyRobot

Kelly Bray

SVP Post-Sales @ Vanta

Katie Palmer

SVP Customer Success @ MongoDB

Gia Scinto

Partner @ The Cole Group

Laurence Leong

VP Operations Advisor @ TPG

Bhusha Mehta

VP Customer Outcomes @ GitHub

Sam Wener

Head of Revenue Enablement @ Notion

Sunil Joseph

VP Success and Support @ OpenRouter

Kaveh Rostampor

CEO & CO-FOUNDER @ PLANHAT

Will Ji

Head of Customer Success @ HeyGen

Shy Goodarzi

Head of Customer Success @ Flock Safety

Amir Ghowsi

CEO & Co-founder @ Cora.ai

Nick Kim

General Partner @ Upfront Ventures

Julia Godinho

Group Product Manager @ Fin

June Zhang

Investor @ Hubspot Ventures

Will Patterson

Co-Founder & CEO @ Genera

Josh Schachter

SVP @ Gainsight

Marty Kausas

Co-Founder & CEO @ Pylon

Cameron Monfared

Global Head of Customer Success @ Ramp

Emily Man

Partner @ Primary Ventures

Bradford Jordan

Head of Enablement & Productivity @ Baseten

Max Elster

CEO @ Minoa

Swati Garg

Founder & CEO @ Melo Associates

Parul Bhandari

FOUNDER @ CUSTOMERXSUCCESS

Kristen Hayer

Author @ The Customer Success Talent Playbook

Elizabeth Blass

Author @ The Customer Success Talent Playbook

Julie Fox

Author @ The Customer Success Talent Playbook

Ejieme Eromosele

Author @ The Customer Success Talent Playbook

Hana Yen

COO @ Crosby

Dave West

Customer Success Manager @ OnRamp

Kelsey Gash

Manager of Professional Services @ Push Operations

Ruth Frantz Gale

Head of Growth Customer Success @ Vanta

Doug Gallagher

Senior Director, Global Head of Value Advisory @ Snowflake

Malin Skoglund

VP Deployment Strategy, Americas @ Planhat

YouMon Tsang

Founder and CEO @ ChurnZero

Venue Maps

Moment 2026 Floor Map

Moment 2026

Moment 2026

Speakers

Venue Maps

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