Join Vitally for an intimate dinner during NYC Customer Success Week bringing together a small group of senior Customer Success leaders to debate what’s changing across the function.
We’ll put familiar CS practices, assumptions, and operating models on the table — from QBRs and health scores to books of business, CSPs, and the CSM role itself — and ask: what’s dead, what’s still alive, and what’s evolving into something new?
The evening is designed to be conversational and interactive, with a chef-led dinner, candid discussion, and a few unexpected moments along the way. No panels, no presentations, and no product pitch — just a thoughtful room of leaders comparing notes on where Customer Success goes next.
Monday, October 5 · Tribeca, NYC
Attendance is limited and curated. Guests can request an invite.
