CS Meetup - New York

New York, we’re back 🗽

Customer Success is changing fast.

The shift to consumption and outcome-based models is redefining how teams operate More work is happening earlier in the lifecycle And the “user” is no longer just a person. It’s workflows, automation, agents

So the big questions are What does post-sales actually own? Where is value created? What does a strong CS team look like now?

On April 21, we’re bringing together leaders figuring this out in real time:

Ralphie (Ralphette) White, Deepgram

Bridget Shea, 1mind

Julia Bendix, Ramp

This will be a working session, not just a panel Real perspectives, real tradeoffs, how teams are actually adapting

📍 April 21 | 5:30pm 📍 Ramp office

Spots are limited. Save yours and share with your team

Huge thank you to our sponsors

Ramp for hosting

Planhat, Sonora, and Success Venture Partners

See you there 🤘