CS Meetup - New York

New York, we’re back 🗽

Customer Success is changing fast.

The shift to consumption and outcome-based models is redefining how teams operate More work is happening earlier in the lifecycle And the “user” is no longer just a person. It’s workflows, automation, agents

So the big questions are What does post-sales actually own? Where is value created? What does a strong CS team look like now?

On April 21, we’re bringing together leaders figuring this out in real time:

Ralphie (Ralphette) White, Deepgram

Bridget Shea, 1mind

Julia Bendix, Ramp

This will be a working session, not just a panel Real perspectives, real tradeoffs, how teams are actually adapting

📍 April 21 | 5:30pm 📍 Ramp office

19 W 22nd St, 2nd Floor, New York, NY

Spots are limited. Save yours and share with your team

Huge thank you to our sponsors

Ramp for hosting

Planhat, Sonora, and Success Venture Partners

See you there 🤘